It is departmental policy to provide language assistance services free of charge and without undue delay for persons with NE/LEP and persons with other communication challenges. We provide equally effective communication to ensure equitable access to all of our programs, benefits, services, and activities. American Sign Language (ASL) interpreters are available upon request in-person or via video remote interpretive services.
Customers may also use California Connect if they have limitations hearing or speaking. California Connect provides specially trained operators to relay telephone conversations back and forth between people who are deaf, hard of hearing, or speech-disabled and all those who wish to communicate by telephone. Dial 711 to reach California Connect.