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Your Civil Rights, Appeals, and State Hearings

For information on how to file a Civil Rights complaint or how to request a State Hearing, please see below.

Your Civil Rights and Americans with Disabilities Act
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DPSS is committed to promoting equitable, inclusive, and fair access to public services regardless of race, color, national origin, sex, religion, disability, acts of retaliation and other protected classes.   The Civil Rights Section ensures Department-wide compliance with federal, state, and local regulations concerning non-discrimination and disability access.  This includes providing effective language interpretive services for persons who are Non-English (NE) speaking, Limited English Proficient (LEP), and persons who are deaf, hard of hearing, deaf-blind, or have other communication challenges that require equally effective communication.  Our mission is to advance the County’s commitment to inclusivity and equitable access, and to foster a welcoming space for the community.

Appeals and State Hearings (ASH)
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A State Hearing is available to public assistance applicants and participants who are dissatisfied with a County action or inaction.  The mission of the Appeals and State Hearing section is to carry out the Federal and State mandates, guaranteeing applicants and participants of public assistance the right to a fair and unbiased hearing.

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