Frequently Asked Questions (FAQ)

Your Benefits Now! is a web site for Los Angeles County Residents to apply for and to view their benefits online.

DPSS offers the following cash aid programs:

• CalWORKs for families with minor children
• CAPI for immigrants
• General Relief for indigent adults
• Tribal TANF cash benefits and employment services for Native American Indian families

Your Benefits Now! is a web site for Los Angeles County Residents to apply for and to view their benefits online. More information regarding CalFresh benefits can also be found on the State of California website. You may also want to view basic CalFresh eligibility requirements before completing a lengthy application.

There are several services available:

• Adult Protective Services
• In Home Supportive Services

DPSS Housing Program includes a number of benefit and services designed to assist homeless families and families at risk of homelessness to move out of the current situation and into affordable permanent housing.  The benefits and services provided under the DPSS Housing Program are 

• Homeless Assistance Program (Temporary and Permanent and including Permanent Arrearages) Fact Sheet
• Moving Assistance Program (MA)
• Emergency Assistance to Prevent Eviction Program (EAPE)
• 4-Month Rental Assistance Program (RA)
• Homeless Case Management (HCM) Program

These benefits and services are administered by specialized Eligibility Workers called Housing Resource Eligibility Workers and GAIN Services Workers called Homeless Case Managers.

To report Child Abuse in Los Angeles County, California, contact the Child Protection Hotline 24 hours a day, 7 days a week Toll-free within California, phone (800) 540-4000 If calling from outside of California, phone (213) 639-4500 TDD [Hearing Impaired] (800) 272-6699

The Civil Rights Unit investigates participant allegations of discrimination and monitors all DPSS sites and DPSS contractors public contact offices for compliance with Division 21, California Department of Social Services (CDSS) regulations as well as American with Disabilities Act (ADA) regulations.

Adult Protective Services (APS) is a 24-hour service program designed to investigate all reported at-risk situations without regard to income involving individuals 65 or older and dependent adults (18-64 who are physically or mentally impaired). Types of referrals include physical, sexual or financial abuse, isolation, neglect, or self-neglect.

You can report fraud immediately using the On-Line Welfare Fraud Reporting referral form.

Telephone hotlines are also available for reporting welfare fraud.

• Central Fraud Reporting Line (800) 349-9970
• The County-operated CFRL began operation in 1978 under a mandate by the County Board of Supervisors.
• We Tip Hotline (800) 782-7463 - In March 1988, the County entered into a contract with We Tip, Inc., to receive reports of possible welfare fraud.

More information about the County's purchasing and contracting programs is available from the Doing business with LA County website, including:

• how to become a registered vendor
• what County business requirements are imposed on vendors
• what the County buys
• what purchasing and contracting opportunities are available
• how to participate in commodity purchasing and service contracting
• where to locate other government resources