Skip to Main Content

Package Scams

Beware of Package Tracking Message Scams:

 Protecting Yourself in the E-commerce Age


The convenience of online shopping has become a staple in our lives, especially during the pandemic and holiday seasons. However, scammers are taking advantage of it by sending out fake shipping notification and phishing texts and emails that claim some delivery information is wrong to trick victims compromising their personal information or downloading malware. This article will unravel the tactics used by scammers and advise you the tips to stay safe.


take money from rope scam.
text scam example


Package scams often arrive through:

Phishing Emails or Text Messages: 

These messages appear to be from legitimate delivery companies like UPS, FedEx, or USPS. They typically claim there's an issue with your delivery, requiring you to click a link to reschedule or pay a fee.

Fake Delivery Notifications: 

You might receive a notification on your phone about a "missed delivery" with a phone number to call or a website to visit to re-schedule.



Be Cautious of:


The Theft of credential: 

The link in emails or messages might lead to a spoofed website that looks identical to the real delivery company's website and ask you to enter your login credentials. Once you enter, your passowrd or important personal information are stolen by the scammer.


Download Malware (Malicious software):

The link in emails or messages might direct you to download malwares onto your device. This malware can steal your personal information, track your online activity, or even hold your device hostage for ransom.


Payment Scams:

The link in emails or messages might take you to a page where you're asked to pay a fake delivery fee or customs charge. 


Here's how to stay safe from package scams:


  • Verify Before Clicking: Don't click on links in emails or text messages claiming delivery issues. Instead, typing the web address yourself to visit the official website of your delivery company directly to check on your deliveries.


  • Be Cautious of Unexpected Contact: If you receive a call or message about a delivery you weren't expecting, don't engage with the sender. Contact the delivery company directly using the phone number listed on their official website.


  • Examine Sender Details: Don't just look at sender display name. Check the sender email address and phone number,  you’ll often find that fake emails and messages are actually coming from someone else. Scammers often use a slight variation in spelling or logo to lure you. Phishing emails or messages also often have typos or grammatical errors. 


  • Secure your Personal Information: Legitimate delivery companies won't ask for your login credentials, social security number, or credit card details via email or text message.


  • Enable Two-Factor Authentication: This adds an extra layer of security to your online accounts, making it harder for scammers to access them even if they steal your password.


A little caution will help prevent you from being victim of the world of package scams. Protect youself and your finances. Happy Shopping! 




Clicking the link in a phishing message or calling the number in a

fake notification can lead to several dangers!