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Appeals and State Hearings (ASH)

The Appeals and State Hearings Section is responsible for reviewing the appropriateness of Los Angeles County’s Department of Public Social Services’ action/inaction taken or not taken on an applicant or customer’s case involving CalWORKs, CalFresh, Medi-Cal, IHSS, CAPI, and GR Interim Assistance. If the County did not follow the required procedures, ASH resolves the issue with the customer without the need for a State hearing. If the County acted properly, ASH presents the County’s position to an Administrative Law Judge at the State hearing.

ASH Mission

To carry out the federal and State mandates, guaranteeing applicants and recipients of public assistance the right to a fair and unbiased hearing.

Gold scale and gavel.
Right to a State Hearing

You have the right to file a request for a State hearing if your benefits have been denied, terminated or reduced unfairly.  A request for a State hearing must be filed within 90 days after the date of the action or inaction.  If the County fails to send you a notice of action, the 90-day time does not run out and a State hearing can be requested at any time. 

Apply On-Line with BenefitsCal

The easiest and quickest way is to apply online at BenefitsCal.

Apply By Phone
You can apply by phone. Call the Customer Service Center (CSC) (866) 613-3777 to have an application mailed to you.

Apply In Person
You can apply In person at any Department of Public Social Services (DPSS) District Office or outreach site.
Frequently Asked Questions
What is Aid Paid Pending?



If you file an adequate hearing request before the effective date of

the County’s action, aid may be continued at the same level in most

cases.  At the hearing, the Administrative Law Judge may order the 

continuation of your Aid Paid Pending until the hearing decision is

rendered if Aid Paid Pending was originally denied. Aid Paid

Pending is initiated within 5 days from the filing date of the 

appeal and issued within your normal benefit issuance date.