Skip to Main Content

Customer Service

As new or existing customers, you may receive services over the phone by calling our Customer Service Center. The Customer Service Center is a telephone call center operation staffed by knowledgeable Eligibility Workers (EW) to help you apply for benefits, answer questions about your case, and help address case issues. The Customer Service Center serves customers receiving benefits through: CalWORKs, CalFresh, Medi-Cal, and General Relief.

IHSS Help Line Number

PHONE:

(888) 822-9622

Customer Service Center Telephone Numbers

Local numbers 

(626) 569-1399

(310) 258-7400

(818) 701-8200

Toll Free

(866) 613-3777

Services Available

Our Customer Service Center’s goal is to provide you with an excellent customer experience and good service delivery.

Lady in red sweater assisting customer over the phone