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Accessibility

The County of Los Angeles strives to ensure that information and services provided through our websites is accessible, inclusive and usable for all people, including individuals with disabilities.

We endeavor to design and maintain our websites in conformance with recognized accessibility standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Title II of the Americans with Disabilities Act (ADA)

While we strive toward full accessibility compliance, we recognize there is still work to be done, and we remain dedicated to ongoing improvements.

Report an ADA Accessibility Issue

We are committed to ensuring our website is accessible to all individuals, including those with disabilities. If you encounter an accessibility issue while using our website, please let us know by emailing us directly. Your feedback is valuable and helps us improve access for everyone.

How to Report an Issue

To help us resolve the issue efficiently, please include the following details in your submission:

  • Department: Specify the department related to the issue
  • Description of the Issue: Describe the problem clearly, including the specific page or feature affected
  • Device & Browser Information: Mention the device (e.g., desktop, mobile) and browser (e.g., Chrome, Safari) you were using
  • Assistive Technology Used (if applicable): Let us know if you were using a screen reader or any other assistive tool

We appreciate your feedback and will work to address reported issues as quickly as possible.

Please email us at ADAHelp@dpss.lacounty.gov or complete the form on this webpage.

The specific webpage where you encountered the issue – please copy and paste the link.

Provide a detailed explanation of the problem, including what part of the page or feature was affected.

If you were using a screen reader or other assistive technology, please specify which one.

Please complete the sections below if you would like to be contacted about the reported issue.  If the sections are left blank, the report will remain anonymous.