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IHSS Providers and How to Be a Provider

Provider Eligibility and Orientation Information

Are You Thinking About Being an IHSS Provider?


You can become a provider by attending an in-person provider orientation or by completing the provider orientation process online.

After the orientation you will be required to visit an IHSS office to:

  • Present your photo ID and Social Security card;
  • Complete and return the required enrollment forms; and
  • Obtain the Request for Live Scan Service form to get a criminal background check. 

Begin the enrollment process by calling the IHSS Helpline at (888) 822-9622, Monday–Friday from 8 a.m. to 5 p.m.

Thank you for your interest in becoming a provider in the IHSS program.

Additional informational materials are also available online at:

CDSS Website (IHSS Provider Orientation)

Paid Sick Leave for Provi­ders

You can earn paid sick leave if you're an active provider working for an IHSS/WPCS recipient. Beginning July 1, 2023, you will receive 24 hours of paid sick leave. 

To earn paid sick leave, you must work the required 100 hours to accrue 24 hours of paid sick leave.

To use paid sick leave, you must work an additional 200 hours or wait for 60 calendar days to pass, whichever comes first, to begin using your 24 hours of paid sick leave. 

Previous sick leave hours that were not used by June 20, 2023 have expired and are no longer available. Sick leave hours earned after July 1, 2023, must be used by June 30, 2024. 

If you would like to claim sick leave hours, you may register with the ESP website: IHSS Electronic Services Portal

For more information on Paid Sick Leave for Providers, visit the CDSS website at: CDSS Website (Paid Sick Leave Program Information)

Provider Frequently Asked Questions

Report Abuse!
If you are concerned that someone you care about may be the victim of abuse, don’t be silent. Report abuse right away by contacting:

IHSS Career Pathways Program Is Now Available!

The IHSS Career Pathways Program is an exciting new program that provides training opportunities for IHSS providers to enhance providers skills and improve the quality of care for IHSS recipients. Providers who have completed provider enrollment are eligible to participate. Participation is voluntary, and the training is available statewide and free to providers.

Providers will be paid for attending and completing training courses and can earn incentive payments for completing training classes. Providers will be paid at their normal county wage rate and are required to claim payment through the IHSS Electronic Services Portal (ESP)

There are five separate pathways, in two categories, available to providers:

Category 1: General Pathways

  • General Health and Safety
  • Adult Education

Category 2: Specialized Skills Pathways

  • Cognitive Impairments and Behavioral Health
  • Complex Physical Care Needs
  • Transition to home and community based-living from out-of-home care or homelessness

Classes may be online with an instructor, self-paced, or in-person. 

Learn more about the IHSS Career Pathways Program, including the course catalog, registration, and payment claim information:

Online: IHSS Career Pathways Program


Telephone: IHSS Service Desk (866) 376-7066 (Monday through Friday 8 am – 5 pm, excluding major holidays)

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CalSavers Retirement Savings Program

Enroll Today!

CalSavers is a new optional retirement program designed for all California individuals, including IHSS providers, which offers automatic employment retirement contribution options. Easy enrollment by phone or online. Multilingual support and materials are available. 

To learn more about the program, contact CalSavers: