Thank you for your interest in becoming a provider in the IHSS program. Due to the temporary closure of all DPSS customer service offices to the public, the provider enrollment process may be completed by watching a video online and returning the required forms by mail.
The online orientation will temporarily replace the on-site in-person provider orientation session normally held at one of the DPSS offices.
To begin the provider enrollment process you will need to:
Contact the IHSS Helpline at (888) 822-9622 to request an online orientation and Provider Enrollment Packet;
Watch an online orientation video;
Fill out and return the required forms included in your Provider Enrollment Packet;
Get a fingerprint background check
Additional informational materials are also available online at:
The County IHSS wage rate for providers is $14.00 per hour.
The Back-Up Attendant Program (BUAP) provider wage rate is $17.00 per hour.
Paid Sick Leave for Providers
As of July 1, 2018, you can earn paid sick leave if you’re an active provider who works for an IHSS/WPCS recipient. To earn sick leave, you must complete a one-time, two-part requirement to earn and use paid sick leave:
Work 100 hours for an IHSS recipient to earn paid sick leave hours; and
Wait 60 days or work an additional 200 hours, whichever comes first, before using paid sick leave hours.
1. What does it mean if my recipient has a share of cost?
IHSS recipients who get IHSS services also have Medi-Cal. Some of these recipients must pay a certain dollar amount each month toward their own medical expenses. This dollar amount is called a share of cost (SOC). A SOC is similar to a private insurance plan's out-of-pocket deductible.
Twice a month, both you and the recipient you work for will receive an "Explanation of IHSS SOC" letter that will tell you how much money to collect from the recipient, and how much you will get in the check from the State. The SOC is part of the provider's salary. The recipient must pay the SOC, if any, to the provider monthly. The SOC may change from month to month.
2. Who is responsible for hiring, training, supervising, and if necessary, firing the provider?
The IHSS recipient or his/her authorized representative is responsible for hiring, training, supervising and if necessary, firing the provider.
3. Can I go to any Criminal Background Check facility to get fingerprinted?
During the provider orientation a fingerprint packet will be provided. The packet includes a form that will be needed by the live scan facilities. The form may be taken to any of the authorized locations listed in the link Approved Los Angeles County Live Scan Location.
4. What is my wage rate?
Effective 07/01/2020, the wage rate will be $14.00 per hour.
5. Can I work for more than one recipient?
Yes, providers can work for more than one recipient, but they are limited to the weekly maximum of 66 hours total.
6. How do I submit my travel timesheet?
Provider who work for more than one recipient and claim travel time between locations by send their IHSS travel claim forms (SOC 2275) to:
IHSS Timesheet Processing Facility
IHSS Travel Timesheet
PO Box 989780
West Sacramento, CA 95798-9780
7. How do I become an IHSS provider on a Registry?
You may contact the Personal Assistance Services Council (PASC). The PASC is the Public Authority for Los Angeles County (http://www.pascla.org). The PASC operates a Registry to provide referrals for IHSS recipients and providers. You may contact the PASC at (877) 565-4477 for more information.