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IHSS Providers and How to Be a Provider

Important Information

NOTICE: Issuance of Annual FICA Refund Payments

On January 28, 2023, the State Controller’s Office (SCO) will process annual Social Security Tax (FICA) refund payments for IHSS providers. 


You may qualify for a FICA refund if you worked as an IHSS provider during 2022, but did not earn enough to reach the annual earnings threshold set by the Social Security Administration (SSA).  As a result, you do not owe the SSA any FICA for the year 2022 and you are entitled to receive this FICA refund payment.

If you qualify, you will receive a refund check as a separate payment from your regular timesheet payment.  The refund warrant remittance advice will only display the Net Pay value of the payment. 

What this means for you, the provider:

  • The payment only identifies the Net Pay amount – no Gross or Tax Withholding.
  • You should cash the warrant.
  • Your W-2 for 2022, Social Security and Medicare wages and taxes will be reported as $0.
  • This payment does not change your Gross Pay for 2022.

Note: FICA refund checks will be mailed during the week of February 6, 2023.


Attention Providers: View Your Direct Deposit RA/Pay Stub Statement at the ESP

Effective July 1, 2022, due to a national paper supply shortage, the Remittance Advice (RA) statements, also known as “the pay stub”, for providers who receive their IHSS payments using direct deposit will be delayed. 

This will not affect your IHSS paper warrant or direct deposit payments. You will continue to receive your paper paycheck like you do now. Deposit payments will continue to be posted.

Providers that do not receive RA statements/paystub in the mail can view, download and/or print their RA statements/pay stub in the Electronic Services Portal (ESP) by using the following steps:

  1. Log into your ESP account
  2. Click on the Financial tab at the top of the ESP landing page
  3. Select Recent Payments from the sub menu
    • The most recent payment will display if it was made in the last 14 days
    • If no recent payment was made in the last 14 days, you can enter the payment date you are seeking
  4. Select View Payment Detail in the blue section
  5. Select either email or download or print in the blue section

For ESP questions please contact the IHSS Service Desk at (866) 376-7066 during normal business hours of 8 am – 5 pm Monday through Friday, excluding major holidays.

Provider Eligibility and Orientation Information

Are You Thinking About Being an IHSS Provider?

Good news! Our offices are open. You can become a provider by attending an in-person provider orientation or by completing the provider orientation process online.

After the orientation you will be required to visit an IHSS office to:

  • Present your photo ID and Social Security card;
  • Complete and return the required enrollment forms; and
  • Obtain the Request for Live Scan Service form to get a criminal background check. 

Begin the enrollment process by calling the IHSS Helpline at (888) 822-9622, Monday–Friday from 8 a.m. to 5 p.m.

Thank you for your interest in becoming a provider in the IHSS program.

Additional informational materials are also available online at:

CDSS Website (IHSS Provider Orientation)

Male Care Assistant Serving Meal To Senior Male Seated At Table
CalSavers Retirement Savings Program

Enroll Today!

CalSavers is a new optional retirement program designed for all California individuals, including IHSS providers, which offers automatic employment retirement contribution options. Easy enrollment by phone or online. Multilingual support and materials are available. 

To learn more about the program, contact CalSavers:


View or download the CalSavers Informational Flyer below:

CalSavers Informational Flyer 

CalSavers Informational Flyer - Armenian (Հայերեն)

CalSavers Informational Flyer - Cambodian (ភាសាខ្មែរ)

CalSavers Informational Flyer - Chinese (中文)

CalSavers Informational Flyer - Farsi (فارسی)

CalSavers Informational Flyer - Korean (한국인)

CalSavers Informational Flyer - Russian (Pусский)

CalSavers Informational Flyer - Spanish (Español)

CalSavers Informational Flyer - Tagalog (Tagalog)

CalSavers Informational Flyer - Vietnamese (Tiếng Việt)

Paid Sick Leave for Provi­ders

As of July 1, 2018, you can earn paid sick leave if you’re an active provider who works for an IHSS/WPCS recipient.  To earn sick leave, you must complete a one-time, two-part requirement to earn and use paid sick leave:

  1. Work 100 hours for an IHSS recipient to earn paid  sick leave hours; and
  2. Wait 60 days or work an additional 200 hours,  whichever comes first, before using paid sick leave hours.

Note: Beginning July 1, 2022, you will get 24 hours of paid sick leave. Any sick leave hours you currently have will expire on June 30, 2022.  In addition, all sick leave hours received on or after July 1, 2022, must be used by June 30, 2023 or they will expire. 

If you would like to claim sick leave hours, you may register with the ESP website: IHSS Electronic Services Portal

For more information on Paid Sick Leave for Providers, visit the CDSS website at: CDSS Website (Paid Sick Leave Program Information)

Provider Frequently Asked Questions
IHSS Career Pathways Program Is Now Available!

The IHSS Career Pathways Program is an exciting new program that provides training opportunities for IHSS providers to enhance providers skills and improve the quality of care for IHSS recipients. Providers who have completed provider enrollment are eligible to participate. Participation is voluntary, and the training is available statewide and free to providers.

Providers will be paid for attending and completing training courses and can earn incentive payments for completing training classes. Providers will be paid at their normal county wage rate and are required to claim payment through the IHSS Electronic Services Portal (ESP)

There are five separate pathways, in two categories, available to providers:

Category 1: General Pathways

  • General Health and Safety
  • Adult Education

Category 2: Specialized Skills Pathways

  • Cognitive Impairments and Behavioral Health
  • Complex Physical Care Needs
  • Transition to home and community based-living from out-of-home care or homelessness

Classes may be online with an instructor, self-paced, or in-person. 

Learn more about the IHSS Career Pathways Program, including the course catalog, registration, and payment claim information:

Online: IHSS Career Pathways Program


Telephone: IHSS Service Desk (866) 376-7066 (Monday through Friday 8 am – 5 pm, excluding major holidays)


View or download the IHSS Career Pathways Program Flyer below:

Career Pathways Program Flyer

Career Pathways Program Flyer - Armenian (Հայերեն)

Career Pathways Program Flyer - Cambodian (ភាសាខ្មែរ)

Career Pathways Program Flyer - Chinese (中文)

Career Pathways Program Flyer - Farsi (فارسی)

Career Pathways Program Flyer - Korean (한국인)

Career Pathways Program Flyer - Russian (Pусский)

Career Pathways Program Flyer - Spanish (Español)

Career Pathways Program Flyer - Tagalog (Tagalog)

Career Pathways Program Flyer - Vietnamese (Tiếng Việt)