IHSS recipients and providers must use one of two options, electronic or telephonic, to submit, review, approve, or reject timesheets.
With the electronic and telephonic timesheet systems, providers do not have to wait until the end of the pay period to submit their timesheets. Once the hours of service are completed for the pay period, the provider can submit their time.
Electronic Services Portal (ESP)
https://www.etimesheets.ihss.ca.gov/login
Available 24 hours a day, 7 days a week
Telephonic Timesheet System (TTS)
Call: (866) 376-7066 (select option 3)
Accommodation TTS: (844) 576-5445 (for blind or visually impaired individuals)
Available Mon-Fri 8:00a.m. – 5:00p.m.
The Electronic Services Portal (ESP) is a website that allows providers to take care of all their payroll needs online using your tablet, smartphone, laptop or computer. Recipients have the ability to approve/reject timesheets online and providers have the ability to complete and submit their electronic timesheets, view their payment status and history, sign-up for and make changes to Direct Deposit and submit Sick Leave Claims.
To Register to use the Electronic Services Portal Website go to the following website www.etimesheets.ihss.ca.gov to set up an account, select the “Register Here” link, and follow the online prompts: Register Here
The IHSS Service Desk is available to help those recipients and providers that need assistance with the Electronic Services Portal Website.
IHSS Service Desk
1-866-376-7066
Available Mon-Fri 8am- 5pm
You may also access the learning videos listed below for overview for recipients and providers of the ESP Website or Telephonic Timesheets:
Several live ESP webinars have been scheduled by the California Department of Social Services (CDSS) for you to participate in and ask questions.
This webinar series will cover ESP, completing and submitting an electronic timesheet through the ESP, and approving electronic timesheets through the ESP. Sign up for the ESP webinar at: Electronic Services Portal Webinar
