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IHSS Timesheets/Electronic Visit Verification for Recipients and Providers

Electronic and Telephonic Timesheets
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IHSS recipients and providers must use one of two options, electronic or telephonic, to submit, review, approve, or reject timesheets.

With the electronic and telephonic timesheet systems, providers do not have to wait until the end of the pay period to submit their timesheets. Once the hours of service are completed for the pay period, the provider can submit their time.

Electronic Services Portal (ESP)

Available 24 hours a day, 7 days a week


Telephonic Timesheet System (TTS)

Call: (866) 376-7066 (select option 3)

Accommodation TTS: (844) 576-5445 (for blind or visually impaired individuals)

Available Mon-Fri 8:00a.m. – 5:00p.m. 

Electronic Services Portal (ESP)

The Electronic Services Portal (ESP) is a website that allows providers to take care of all their payroll needs online using your tablet, smartphone, laptop or computer.  Recipients have the ability to approve/reject timesheets online and providers have the ability to complete and submit their electronic timesheets, view their payment status and history, sign-up for and make changes to Direct Deposit and submit Sick Leave Claims. 

To Register to use the Electronic Services Portal Website go to the following website to set up an account, select the “Register Here” link, and follow the online prompts: Register Here


The IHSS Service Desk is available to help those recipients and providers that need assistance with the Electronic Services Portal Website.

IHSS Service Desk


Available Mon-Fri 8am- 5pm 

ESP/TTS Training Videos
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Electronic Services Portal Live Webinars

Several live ESP webinars have been scheduled by the California Department of Social Services (CDSS) for you to participate in and ask questions. 

This webinar series will cover ESP, completing and submitting an electronic timesheet through the ESP, and approving electronic timesheets through the ESP. Sign up for the ESP webinar at: Electronic Services Portal Webinar

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