The Extraordinary Circumstances exemption is available to care providers working for multiple recipients who are at risk of out-of-home placement.
To be eligible for the Extraordinary Circumstances exemption, the provider must work for two or more IHSS recipients whose circumstances put them at risk of placement in out-of-home care.
All recipients for whom the provider works must meet at least one of the following conditions:
To apply for an Extraordinary Circumstances exemption, complete the SOC 2305, [Español] [中文] [հայերեն] and return the form to your assigned IHSS Social Worker.
For questions regarding a pending Extraordinary Circumstances request, contact the IHSS HelpLine at (888) 822-9622 (Monday through Friday from 8:00 a.m. to 5:00 p.m.)
IHSS recipients must obtain County approval whenever you need your IHSS provider to work more than his/her maximum weekly hours when the adjustment in the work schedule results in the provider:
To request the one-time exception, contact the IHSS Helpline at (888) 822-9622.