DPSS REMINDS CUSTOMERS TO BEWARE OF SUSPICIOUS CALL, TEXT, AND EMAIL SCAMS
The Department of Public Social Services (DPSS) is reminding customers to never provide personal information in response to calls, text, or emails. Scammers utilize these illegal “spoofing” techniques to trick consumers into responding.
DPSS has received reports of a telephone scam targeting customers. According to reports, the caller is altering the caller ID to make it look like the call is coming from an official County of Los Angeles phone line. The caller claims to be a representative from Medi-Cal Program and requests personal or medical information.
DPSS does not use robocalls, automated response systems, or unexpected calls about benefits. If you believe you were a victim and provided any information about your Medi-Cal benefits, report the scam to the Medi-Cal Fraud Hotline at (800) 822-6222.
Get information about your DPSS benefits online at BenefitsCal. Together, we benefit., call the Customer Service Center at 866-613-3777, or visit Check the Device Twice - EBT Card Skimming - YouTube to learn about skimming.