DPSS Offices Temporarily Closed Until Further Notice
All DPSS offices are temporarily closed to the public until further notice; however, we are continuing to provide services through our website and call centers. Paper applications are also available for pick-up and drop-off at all DPSS district offices, Monday through Friday from 8:00 a.m. to 5:00 p.m. Please practice social distancing and wear a protective face covering when picking up or dropping off applications.
For New Applicants:
Customers can apply for the following benefits online through the Your Benefits Now website or by Calling the DPSS Customer Service Center at (866) 613-3777.
CalFresh: Food benefit program for individuals and families;
General Relief: Cash assistance program for single adults;
CalWORKS: Cash assistance program for families;
CAPI: Cash assistance program for immigrants; and
Medi-Cal: Health benefits for individuals and families.
In-Home Supportive Services (IHSS): in-home provided care for persons with a disability can be applied for by calling the IHSS Application line at (888) 944-4477 or the IHSS Helpline at (888) 822-9622.
For Existing Customers:
Customers can upload period reports (QR-7 or SAR-7), annual recertifications or renewals, or verifications online through the Your Benefits Now website or by calling the Customer Service Center at (866) 613-3777.
The Customer Service Center is also available to respond to general inquiry for all programs including CalFresh, General Relief, CalWORKS, Medi-Cal, and CAPI.
IHSS: The IHSS Helpline is available for recipients and IHSS providers by calling (888) 822-9622.
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