Our Mission:
To Enrich Lives through Effective and Caring Service

In Home Supportive Services (IHSS)

IHSS Logo

The In-Home Supportive Services (IHSS) Program helps pay for services provided to low-income elderly, blind or disabled individuals, including children, so that they can remain safely in their own home. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities.

Some of the services that can be authorized through IHSS include: housecleaning, meal preparation, laundry, grocery shopping, personal care services (such as bowel and bladder care, bathing, grooming and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally impaired.

New

Payroll Processing for IHSS is Changing Statewide

On September 3, 2013, Los Angeles County will begin using a new computer system that will improve timesheet processing. 

What is Changing?

  • New timesheet.
  • No more decimals.  You will enter time worked in  hours and minutes (HH:MM).
  • New timesheet processing facility.
  • You cannot submit your new timesheet to your local office.
  • How to report a change of address.

For additional information or to sign up for a training session:

  • IHSS Consumers can contact the Personal Assistance Services Council (PASC) at (877) 565-4477. 
  • IHSS Providers can contact SEIU- United Long Term Care Workers Union (SEIU-ULTCW) Member Action Center (MAC) at (877) 698-5829.  

For more information. please see the following documents:

blue dot New Timesheet Process for IHSS - Powerpoint
  English Spanish Armenian Cambodian Chinese Farsi Korean Russian Tagalog Vietnamese
blue dot New Timesheet Process for IHSS - What Consumers Need to Know
  English Spanish Armenian Cambodian Chinese Farsi Korean Russian Tagalog Vietnamese
blue dot New Timesheet Process for IHSS - What Providers Need to Know
  English Spanish Armenian Cambodian Chinese Farsi Korean Russian Tagalog Vietnamese
blue dot New Timesheet Process for IHSS - Provider Handout
  English Spanish Armenian Cambodian Chinese Farsi Korean Russian Tagalog Vietnamese
blue dot 15-Day Notice - IHSS Timesheet
  English Spanish Armenian Cambodian Chinese Farsi Korean Russian Tagalog Vietnamese
blue dot Public Outreach Sample Timesheet
  English                  

Complete the NEW change of address form and submit it to your local IHSS office.

Helpful Links

Adult Potective ServicesAdult Protective Services

Adult Protective Services (APS) is a State-mandated service program which investigates situations involving elders (age 65 or older) and dependent adults (physically or mentally impaired 18 - 64 year olds) who are reported to be endangered by physical, sexual or financial abuse, abandonment, isolation, abduction, neglect, or self-neglect. Any endangered elder or dependent adult is eligible for APS without regard to income (See Program Details).

Adult Potective ServicesPersonal Assistance Services Council

The Personal Assistance Services Council (PASC) is the public authority for In-Home Supportive Services (IHSS) in Los Angeles County. PASC was established by the County Board of Supervisors in 1997, and its main goal is to enhance the IHSS Program. PASC serves as the employer of record, representing over 180,000 IHSS consumer employers, for purposes of collective bargaining over wages and benefits.

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Important Phone Numbers

  • IHSS Application, Toll Free:
    1-888-944-IHSS (4477) or
    1-213-744-4477
  • L.A. County Toll Free Info. Line: 211
  • Adult Protective Services (APS):
    1-877-477-3646
  • IHSS Ombudsman:
    1-888-678-IHSS (4477)
  • Provider Registry: Personal Assistance Service Council (PASC):
    1-877-565-4477
  • PASC CBI Clearance Inquiry:
    1-877-565-4482
  • SEIU - United Long Term Care Workers Union
    1-877-698-5829
 
 
 
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