Frequently Asked Questions

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Frequently Asked Questions


What is the minimum age requirement to volunteer with the Department of Public Social Services (DPSS)?

The DPSS has set 16 years of age as the minimum requirement for any volunteer event.


Is a work permit required?

No, a work permit is not required since there is no pay involved in a volunteer position.


Can my child receive high school credit for volunteering with DPSS?

School credit (high school or other) can only be received if your child is enrolled in their school’s R.O.P.  Please consult your school’s Career Advisor for more information.


Will a letter of verification be provided for volunteer work?

Letters verifying the total number of volunteer hours donated to DPSS can be provided upon request.  These letters can be used for job and school applications, court ordered community service and/or personal reference.


Are there volunteer opportunities near my home?

All current volunteer opportunities are posted on VolunteerMatch website.  Please search under Toy Loan for our most current volunteer events and opportunities.


Who can I contact for more information?

If you are a DPSS employee, please refer your questions to your Office Volunteer Liaison.  If you are not a DPSS employee, feel free to e-mail or contact Volunteer Services directly at the following: or (213) 744-4348.

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Forms and Brochures

For more information on the Adopt-A-Family please click here to view the Adopt-A-Family brochure. 

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