Los Angeles County Department of Public Social Services

Provider Eligibility and Orientation

• Effective November 1, 2009, State Legislation established new laws that require all current and potential IHSS providers to attend an on-site, in-person provider orientation session and to pass a criminal background investigation (CBI). Providers will be notified by telephone or in writing of the scheduled orientation appointment.

• As of November 3, 2014, provider orientation will also include program changes such as compensation for overtime, travel time, wait time, and attending mandatory training (post-employment), workweek hourly limits, non-travel timesheets, travel timesheets, and the violation process.