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Additional Resources
Providers

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Providers
Provider Eligibility and Orientation
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Effective November 1, 2009, State Legislation established new laws that require all current and potential IHSS providers to attend an on-site, in-person provider orientation session and to pass a criminal background investigation (CBI). Providers will be notified by telephone or in writing of the scheduled orientation appointment.
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As of November 3, 2014, provider orientation will also include program changes such as compensation for overtime, travel time, wait time, and attending mandatory training (post-employment), workweek hourly limits, non-travel timesheets, travel timesheets, and the violation process.
Services Locator

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Services Locator

Find the LA County services and facilities that serve your area...
Important Phone Numbers

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Important Phone Numbers
- Americans with Disabilities Act (ADA)
1-844-586-5550 - IHSS Application, Toll Free:
1-888-944-IHSS (4477) or
1-213-744-4477 - L.A. County Toll Free Info. Line: 211
- Adult Protective Services (APS):
1-877-477-3646 - IHSS Helpline:
1-888-822-9622 - Provider Registry: Personal Assistance Service Council (PASC):
1-877-565-4477 - PASC CBI Clearance Inquiry:
1-877-565-4482 - SEIU Local 2015:
1-855-810-2015 - IHSS Provider Self Service Line:
1-844-800-9095
Report Welfare Fraud

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