There is a telephone and cell phone text scam that is affecting DPSS customers/EBT cardholders! Scammers are identifying themselves as CalWORKs or Social Services and stating that the EBT card has been compromised or closed. The caller/text then prompts the customer for his/her 16-digit EBT card number and security PIN and requests the customer to call a number to reactivate the card.
This is a scam. Customers/Cardholders should not provide any information. DPSS will never ask you to provide your security PIN. Customers/Cardholders who have already provided card numbers and PINs to a third party should call the phone on the back of the EBT card to report the EBT card as lost or stolen and change the PIN.
CalWORKs policy: DPSS ePolicy
Homeless Programs and Services for CalWORKs Families
The DPSS Housing Program offers a number of benefits and services designed to assist CalWORKs families who are homeless or at-risk of homelessness to move out of the current housing crisis into affordable permanent housing.
The benefits and services provided under the DPSS Housing Program are listed below:
- Homeless Assistance Program (Temporary, Permanent, and Permanent Arrearages) Fact Sheet
- Moving Assistance (MA) Program
- Emergency Assistance to Prevent Eviction (EAPE) Program
- 4-Month Rental Assistance (RA) Program
- Homeless Case Management Program
- Skid Row Assessment Team (SRAT) Fact Sheet
- District Access Team
- Temporary Homeless Assistance Program (THAP)+14 Fact Sheet
These homeless benefit and services are administrated together by Eligibility Workers and Homeless Case Managers in CalWORKs district offices and Homeless Supportive GAIN Services Workers in GAIN regions.
To learn more about any of these benefits and services or to apply, visit the CalWORKs office nearest you.
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