Good Cause occurs when a participant is unable to comply with a requirement due to circumstances or events beyond the person's control, including a mistake (action or inaction) on the part of any member of DPSS, an action of an outside person or entity which renders the participant unable to comply, or is due to personal circumstances such as illness. Noncompliance with a program requirement that is neither negligent nor willful must be found to be with Good Cause. As long as circumstances support a valid basis for Good Cause, a GR participant is not required to call DPSS ahead of time to state that he/she will miss an appointment. See Attachment B, Noncomplaince Scenarios.
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