ALERT!!! Social Media, Telephone and Cell Phone Text Scam!

Display menu
Loading...
Return to DPSS News

ALERT!!! Social Media, Telephone and Cell Phone Text Scam!


There’s an EBT SCAM where telephone number 877.217.1186 is identifying itself as the California EBT customer service helpline. This phone number is not affiliated with the State of California, and it is fraudulently obtaining EBT information from cardholders.

“Beware! There is an EBT scam to steal your benefits!  If you’ve received a text or phone call asking for your personal information, contact your county right away.  Your county and the state will never text or call you requesting your personal information such as your EBT card number and your personal identification number (PIN).  

Never give out your personal information to anyone, or you could have your benefits stolen and they cannot be replaced.  Keep your EBT card number and PIN a secret.  Never give out your social security number, EBT card number or PIN to anyone.”


The EBT Cardholder Call Center reports that a comment posted on social media is advising cardholders to call (877) 449-7795 and provide their card number and PIN to have their benefits posted right away.

This is a SCAM to obtain cardholder information. This is NOT a phone number associated with California EBT.  It is important for you to protect your identity and case information.   DPSS will never ask for your personal security PIN.

If you suspect that you are a victim of this scam, call the DPSS Customer Service Call Center at
(866) 613-3777 for help right away.