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DESCRIPTION
Supportive services
are provided to assist participants to overcome barriers in completing
the Supplemental Security Income (SSI) application process. Supportive
services include referrals to medical and mental health care, as
well as, transportation issuances for any medical or SSI-related
appointment.
KEY
POINTS
- The need
for mental health services is evaluated during the General Relief
application process. In addition, a participant can request an evaluation
at any time.
- Medical and mental
health service providers become sources of records in support of the SSI application or SSI hearing.
- Transportation
can be authorized by the SSI Advocate or Eligibility Worker for any
medical or SSI-related appointment.
- Taxi vouchers
are available from the State's Disability and Adult Programs Division
(DAPD) to provide door-to-door transportation to and from SSI medical
appointments scheduled by DAPD.
- Public transit
providers have special fares for disabled customers. This information
should be shared with the participants.
- Mental
Health
- Participants
identified as potentially in need of mental health services
are
referred for an NSA evaluation.
- The Department
of Mental Health (DMH) conducts the evaluations for all District
offices except Civic Center which is served by Adult Protective
Services Workers in Community and
Senior Services' Adult Protective Services.
- The results
of the NSA evaluation are provided to the SSI Advocate on
the ABP 2012, Referral for Mental Health Services.
- If treatment
is recommended, an initial appointment with a provider is scheduled
by the DMH staff upon request by the SSI Advocate. The provider's
name/location/appointment date is faxed to the DMH liaison
on
the Request for Psychiatric exam.
- General
Relief Health Care Program (GRHCP)
- GRHCP provides
case management, primary and specialty care for participants through
Department of Health Services contracted physicians.
- Participants
in need of health services are referred by the EW to County
medical facilities for health care services.
SSI ADVOCATE DUTIES
At the initial
interview, and at each subsequent contact, evaluates the need for
supportive services.
- Makes any needed
referrals for medical or mental health care.
- Arranges for
transportation funds for any medical or SSI-related appointments.
- Records all
participant contacts/SSIAP case activity ABPSSI 16, SSIAP Activity
Record and in Case Comments on LEADER.
RESULTS
Upon an evaluation
that supportive services are needed:
- A referral for
medical or mental health care was made.
- Transportation
was arranged as needed.
- The ABPSSI 16 and LEADER were updated.
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