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To Enrich Lives through Effective and Caring Service
IHSS Logo

The In-Home Supportive Services (IHSS) Program helps pay for services provided to low-income elderly, blind or disabled individuals, including children, so that they can remain safely in their own home. IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities.

Some of the services that can be authorized through IHSS include: housecleaning, meal preparation, laundry, grocery shopping, personal care services (such as bowel and bladder care, bathing, grooming and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally impaired.

Overtime Informational Sessions are available throughout Los Angeles County. To register for an informational session, click on the banner to find the nearest location to you. Although walk-ins are welcomed, you are encouraged to register to ensure a seat at the informational session.

Las sesiones informativas de horas extras están disponibles en todo el Condado de Los Ángeles. Para inscribirse en una sesión informativa en español, busque el lugar más cercano a usted y haga clic en el enlace para inscribirse. Aunque los que no tienen cita previa son bienvenidos, le animamos a inscribirse para asegurar un asiento en la sesión informativa.

 

Timesheet At-A-Glance (TAG)

New Image Timesheet At-A-Glance (TAG) is an online system that allows IHSS providers to access information on timesheet activity. TAG provides information on the timesheet received date, if the timesheet was processed, the number of paid hours, and the amount paid. To log on to TAG, the provider will need his/her provider identification number, date of birth, and the last four digits of his/her Social Security Number.

What enrollment requirements must IHSS providers complete?

All individuals who want to become an eligible IHSS provider are required to complete ALL of the following:

  1. Attend an on-site, in-person provider orientation to obtain information about IHSS rules and requirements for being a provider. To attend an orientation session please click on the link below to see schedule:

    • Provider Orientation Sessions are available at several locations throughout Los Angeles County. Prospective providers can call their local IHSS office at the phone number listed below to be scheduled for the next available orientation session. Although walk-ins are welcomed, you are encouraged to make an appointment to ensure entry to the orientation session.

      Burbank

      (866) 544-9048

      Lancaster

      (866) 514-9911

      Chatsworth

      (888) 822-9622

      Metro

      (866) 512-2857

      El Monte

      (888) 322-2204

      Pomona

      (866) 465-0905

      Hawthorne

      (866) 512-2856

      Rancho Dominguez

      (888) 896-0044


  2. Complete and sign the SOC 426 - IHSS Provider Enrollment Form available in English Spanish Armenian Chinese. The form must be submitted to the county in person.
  3. Submit original documentation verifying the prospective provider's identity (e.g. current/unexpired government issued photo identification and social security card) must be provided to the county for photocopying.
  4. Complete and sign the SOC 846 - Provider Enrollment Agreement at the Provider Orientation Session. The SOC 846 states that the prospective provider understands and agrees to the rules of the IHSS program and the responsibilities of being an IHSS provider; and
  5. Submit your fingerprints in an Approved Los Angeles County Live Scan Location and undergo a Criminal Background Investigation (CBI) from the Department of Justice. The provider is responsible for paying for this service.
Note: Prospective providers cannot be enrolled and receive payment as IHSS providers until ALL of the above requirements have been completed, including undergoing a CBI.
coordinated care initiative logo The Fiscal Year (FY) 2012-13 State Budget established the Coordinated Care Initiative (CCI) in eight demonstration counties, including Los Angeles, to coordinate care for Medi-Cal and Medicare dual eligibles.

In Los Angeles County, dual eligibles will have medical, behavioral health, long-term services and supports (LTSS), such as nursing facility care, IHSS, Multi-purpose Senior Services Program (MSSP), and Community-based Adult Services (CBAS), coordinated through one of the five State-selected local health plans: Care 1st, CareMore, L.A. Care, Molina and Health Net.

CCI includes two parts:

  • Mandatory enrollment into Medi-Cal Managed Care of all current Medi-Cal beneficiaries, in order to receive their long-term care benefits, including In-Home Supportive Services (IHSS).
  • Optional enrollment of Medicare beneficiaries, who also receive Medi-Cal benefits (dual eligibles), into Managed Care for all their Medicare benefits. This part of CCI is named Cal MediConnect. Dual eligibles may choose to stay in traditional Medicare (fee for service) and enroll in Managed Care for only their Medi-Cal benefits.

  • For more information on CCI, please go to CalDuals.org
    Cal MediConnect Fact Sheet Voluntary Enrollment Form

 

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  • IHSS Application, Toll Free:
    1-888-944-IHSS (4477) or
    1-213-744-4477
  • L.A. County Toll Free Info. Line: 211
  • Adult Protective Services (APS):
    1-877-477-3646
  • IHSS Ombudsman:
    1-888-678-IHSS (4477)
  • Provider Registry: Personal Assistance Service Council (PASC):
    1-877-565-4477
  • PASC CBI Clearance Inquiry:
    1-877-565-4482
  • SEIU - United Long Term Care Workers Union
    1-877-698-5829
 
 
 
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