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Question
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What Information Does DPSS Get? |
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Answer
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Each time the EBT (Golden State Advantage) card is accessed, DPSS only gets the following information: |
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date and time the EBT (Golden State Advantage) card was accessed; |
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whether the EBT (Golden State Advantage) card was accessed for cash or Food Stamps; |
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where the EBT (Golden State Advantage) card was accessed; and |
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the amount of cash or Food Stamps used. |
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Question
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What Information DPSS Does Not Get? |
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Answer
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The store does not tell us what was bought. The EBT system does not receive information about what was purchased and is not linked to the stores customer club/reward card. |
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Question
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What Does DPSS, California Department of Public Social Services, the United States Department of Agriculture, and the District Attorney Do With the Information? |
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Answer
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The Government uses this information to: |
| Pay the store/bank for the money, food, or other items received from them, identify and resolve problems reported by you or the store/bank, look at specific store or participant patterns of EBT (Golden State Advantage) card usage for possible store or participant fraud, prepare reports used for accounting and managing of the EBT System, and determine if there are enough places for you to get your benefits in your neighborhood. | |
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Question
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What DPSS Does Not Do With the Information? |
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Answer
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With two exceptions, we do not use this information to determine if you are eligible for aid or the amount of aid you will receive. |
| The two exceptions are: | |
| If you receive General Relief and you do not use your EBT (Golden State Advantage) card for two months, your case will be terminated. | |
| If you do not use your EBT account for 90 days or more, you may not be able to get your benefits easily. | |
| Information about you will not be given to retailers or advertisers. | |
| Information about you will not be given to INS. | |
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