State
 
Abandoned Babies Hotline
(California Safely Surrendered Baby Law)
(877) 725-5111
www.babysafe.ca.gov
 
General Description: In California, the Safely Surrendered Baby Law allows an individual to safely give up an unwanted infant with no fear of arrest or prosecution for abandonment as long as the baby has not been abused or neglected.
California Department of Aging
Health Insurance Counseling and Advocacy Program
(800) 434-0222
www.aging.ca.gov
 
General Description: The California Department of Aging's Health Insurance Counseling and Advocacy Program (HICAP) offers consumer counseling on Medicare, Medicare supplement policies, Health Maintenance Organizations (HMOs) and long-term care insurance.  Local HICAP offices provide free community education and confidential individual counseling statewide.  HICAP Counselors are trained to assist with filing Medicare and private insurance claims and/or preparing Medicare appeals, if a claim has been denied.  If a person is considering purchasing long-term care insurance or Medicare supplement insurance, HICAP Counselors can help compare policies and explain what services each policy provides.
California Department of Alcoholic and Drug Programs
(800) 879-2772
(916) 327-3728
www.adp.ca.gov
 
General Description: The Department of Alcohol and Drug Programs is responsible for administering prevention, treatment, and recovery services for alcohol, drug abuse and problem gambling.
California Children's Services (CCS)
(800) 288-4584
www.dhcs.ca.gov
 
General Description: California Children's Services (CCS) is a statewide program that treats children under age 21 with certain physical limitations and chronic health conditions or diseases.  CCS can authorize and pay for specific medical services and equipment provided by CCS-approved specialists.
Child Health & Disability Prevention Program
(800) 993-2437
www.dhcs.ca.gov
 
General Description: Provides preventive healthcare services for low-income children and youth in California. Services are provided by enrolled private physicians, local health departments and community clinics.
Child Support Hotline Statewide
(866) 901-3212
(323) 890-9800
www.childsup.ca.gov
 
General Description: The child support program is a joint effort of federal, state, and county governments to secure support payments for children whose parents are not in the home.  A recorded message, available in English and Spanish, offers an extensive menu pertaining to various child support issues, such as receipt, payment, enforcement, welfare fraud reporting and reporting of various changes.
Community Care Licensing Child Division
Child Care License
(323) 981-3350
www.ccld.ca.gov
 
General Description: The California Department of Social Services (CDSS) Community Care Licensing Division (CCLD) has responsibility for licensing Child Care facilities under authority of the California Health and Safety Code.
Electronic Benefit Transfer (EBT) Participant Information
(877) 328-9677 EBT Provider Information
www.ebt.ca.gov
 
General Description: Electronic Benefit Transfer (EBT) is an electronic system that automates the delivery, redemption, and reconciliation of issued public assistance benefits. EBT is the method for distributing federal Supplemental Nutrition Assistance Program (SNAP) benefits, California Food Assistance Program benefits and, in most California counties, cash aid benefits.  EBT is currently used in all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.  Recipients of public assistance in California access their issued benefits with the Golden State Advantage EBT card.  The cardholder simply slides this card through a point-of-sale (POS) device, or uses the card at an automated teller machine (ATM). The card is convenient, secure, and reduces the stigma sometimes associated with public assistance.
Employment Development Department
Unemployment
English (800) 300-5616
Spanish (800) 326-8937
TTY (800) 815-9387
www.edd.ca.gov
 
General Description: This agency pprovides financial assistance to people who lose their jobs and connects job seekers and employers in an effort to build the economy of the State of California.
California Department of Health Care Services
(916) 445-4171
www.dhcs.ca.gov
 
General Description: California Department of Healthcare Services administers a broad range of public and clinical health programs that provide health care services to Californians.
Health Care Services
Breast & Cervical Cancer Treatment Program
(800) 824-0088 Enrollment & Information
www.dhcs.ca.gov
 
General Description: The Breast and Cervical Cancer Treatment Program (BCCTP) is administered by the California Department of Health Care Services (CDHCS) for affected individuals who do not meet the requirements for full-scope, no-cost Medi-Cal.  This State-funded program also covers persons who are uninsured or underinsured. The toll-free number can be called to enroll for assessment to the program.
California Department of Insurance
General Insurance Fraud
(800) 927-4357
(213) 897-8921
www.insurance.ca.gov
 
General Description: The California Department of Insurance is responsible for enforcing many of the insurance-related laws of the state. The department is foremost a consumer protection agency. Its number one priority is to protect insurance consumers by regulating the industry's practices and encouraging a healthy marketplace, which is one of the largest in the world.
California Department of Justice
Office of the Attorney General
California Fraud and Elder Abuse Hotline
(800) 722-0432
www.ag.ca.gov
 
General Description: This hotline should be used to report suspected Medi-Cal fraud or elder abuse through the Office of the Attorney General.
California Department of Long Term Care Ombudsman
(800) 231-4024
www.aging.ca.gov
 
General Description: Provides protective intervention/investigation for adults age 18 and older who live in board and care facilities and nursing facilities.  Services are targeted, but not restricted, to senior citizens age 60 and older who are long-term care recipients. There are no geographic restrictions.
California Department of Social Services
Public Inquiry & Response Bureau
(800) 952-5253
www.dss.cahwnet.gov
 
General Description: Public Inquiry & Response handles complaints for most public assistance programs administered by each county's department of human/social services.
California County Social Services Offices
 
General Description: The County Social Services offices in California serve as a delivery channel for many direct state services. A listing of these County Social Services offices follows:
Department of Motor Vehicles
(800) 777-0133
www.dmv.ca.gov
 
General Description: DMV registers vehicles and drivers' licenses in California. This amounts to about 26 million vehicles registered and approximately 20 million drivers' licenses.
 
 
 
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