Save Time. Go On-Line!
Your Benefits Now Logo
Have questions about your case
or need to apply?
Get more information about
Your Benefits Now!

Civil Rights Section

Welcome to Civil Rights Section (CRS)! The CRS was established to ensure that the administration of public assistance and social services by Los Angeles Department of Public Social Services (LADPSS) are nondiscriminatory, as mandated by State and Federal Civil Rights laws. CRS has the following Units:
  • The Civil Rights Unit investigates allegations of civil rights discrimination filed by LADPSS applicants or participants against LADPSS employees. It also monitors LADPSS public contact offices, including LADPSS contractors, for compliance with the California Department of Social Services (CDSS) - Division 21 Regulations.
  • The Translation Services Unit assists the Department in translating forms, notices, and other documents in all LADPSS threshold languages, and ensures accuracy in a linguistically sensitive and timely manner.

Civil Rights Complaint Hotline: (562) 908-8501

Pushpin on a map image

Find the LA County services and facilities that serve your area...

Enter Address, City, or Zip Code

Important Phone Numbers

  • 1-866-613-3777 DPSS Customer Service Center
  • TTY 1-877 735-2929 (2-1-1) OR 800 735-2922 (7-1-1)
  • 1-562-908-8501 Civil Rights Discrimination Complaint Hotline
  • 1-877-846-1602 Ombudsman
  • 1-888 678-IHSS (4477) IHSS Ombudsman

Civil Rights Publications

Useful Links

 
 
 
Los Angeles County Seal: Enriching lives through effective and caring services